We invite you to check over the general buying conditions governing the supply and demand of Fridablu products on the on-line outlet included on our website.
By using this website, you are obliged to comply with these conditions, so that we advise you to read them carefully.
These General Contract Conditions (hereafter, the “General Conditions”), along with any specific conditions that may be established, regulate the product buying conditions on the website www. fridablu.es (hereafter, the “Website” or “Portal”) owned by ADAD2000 S.L.. (hereafter, THE COMPANY), with V.A.T. Registration Number. B36868768, enrolled on the Company Register of Pontevedra.
Volume 2483. Folio 88, page PO-2609 and with company address in Vigo.
The use of the services on the Website, besides the acquisition of any of the products supplied, involves the User accepting, without any reservation, each and every one of these General Conditions.
The register on the Portal and the use of the services involves the User’s details forming part of the files of THE COMPANY, and treatment thereof shall be in accordance with the provisions in the Legal Notice that the User expressly states knowing and accepting.
THE COMPANY provides information on products and the possiblity to acquire the same on the Website.
Persons intending to acquire products should be “Registered Users”. This is acquired by completing the respective registration form prior to the purchasing process and by following the steps that THE COMPANY subsequently conveys on the Website.
These General Conditions along with theLegal Noticeon the Website are the only conditions applicable to the use of the Portal and to the purchase of products on the same, and substitute any other conditions, unless previously agreed and in writing between THE COMPANY and the User.
As a result the User accessing the Website, registering and purchasing products on the Portal accepts being subject to and linked by the General Conditions, the Legal Noticeas appearing when first accessing the Website.
All users registering on the Website should be at least eighteen (18) years of age.
The photographs, graphic or iconographic representations and videos regarding the Products of THE COMPANY, besides trade names, brands or distinctive signs of any type contained in the Website, are intended to provide further details. But however, the User must take into account that they are for orientation purposes and, consequently, are not comprehensive in nature.
THE COMPANY reserves the right to decide, at any time, the products provided to the Users on the Portal.
In this manner, THE COMPANY may, at any time, add new products to those included in the Portal, it being understood, unless otherwise stated, that such new products will be governed by the provisions in the General Conditions in place at that time.
Furthermore, THE COMPANY reserves the right to block access, at any time and without prior notice, to any of the products provided on the Portal.
In the event that, due to force majeure circumstances, a product is unavailable after having made the purchase, THE COMPANY will advise the User by e-mail of the complete cancellation of the same or, where applicable, of the partial cancellation of the order.
Partial cancellation of the order does not give the right to cancel the complete order, without detriment to exercising the User’s right of withdrawal in accordance with these General Conditions.
In order to proceed to buying the product, the registered User, who must be over eighteen (18) years of age, should select the product to be purchased and add it to the shopping basket.
Then the products selected for purchase are shown and the User can select dispatch of the products to his/her home address inserted in his/her registration details (being able to choose between any of the home addresses included in his/her registration details).
Finally, the user should make payment.
The User’s name, e-mail address and the password provided by THE COMPANY are elements that identify and facilitate access for purchasing. They are personal and non-transferrable.
The User’s name, e-mail address and the password may be modified. Where this is the case, the modified password, User’s name and/or e-mail address will no longer be valid.
Once the purchasing process is completed, THE COMPANY will send the e-mail provided by the User, with an e-mail confirming receipt of the order, within a period of twenty-four (24) hours from the placing of the order.
Confirmation of the order sent by THE COMPANY will not be valid as an invoice and only as proof of purchase.
The Customer Service Department at THE COMPANY will send the corresponding invoice to the User in less than thirty (30) days following placing the order.
The prices for products provided on the Website include all applicable taxes.
Costs for dispatching the products are on the buyer’s account. These will be detailed and broken down in the “Basket” section on the Website.
THE COMPANY reserves the right to modify the prices shown on the Website at any time.
The products will be invoiced at the price in force, as indicated on the Website, at the time of registering the order.
Payment of the price for the goods purchased and dispatch costs, which will be shown on screen, may be by credit or debit card, using the PayPal system or by other payment systems indicated at any time on the Website.
To make payment, the User must follow the instructions appearing on screen, depending on the payment system chosen.
The User must notify THE COMPANY, on firstname.lastname@example.org, indicating any undue or fraudulent charge in the account caused by making purchases on the Website, in as short a time as possible, to enable THE COMPANY to carry out the procedures that it may deem appropriate.
THE COMPANY is obliged to deliver the products acquired by the User in the purchasing process within as short a period of time as possible and, in all cases, within a period of thirty (30) days from the date when the order was placed.
Delivery will be made at the home address indicated for such purpose in the registration process.
THE COMPANY shall not be liable for any errors or damage caused during delivery when the delivery address provided by the User is not the place of delivery intended by the same.
(i) Right to cancel
The User shall have a maximum period of one month, (30) calendar days, following delivery of the product to cancel, either partially or totally, the purchase of the product, in accordance with the legislation currently in force.
Once the period of one month (30) calendar days is over, THE COMPANY shall not accept returns due to withdrawal of product purchases.
In the event of withdrawing the purchase of a product, the User shall contact THE COMPANY by sending an e-mail to the contact.
In the case of physical products, in the event of withdrawing a purchase, the following requirements shall be complied with:
1) The product must be in the same condition as when delivered and preserving the packaging and original labelling.
2) Return to THE COMPANY should be carried out using the same box or envelope used for its delivery or, in their absence, in a similar format able to guarantee return of the products in perfect condition.
3) A copy of the proof of purchase and of the delivery note for the products inside the package should be included, indicating the products being returned and the reason for the same.
Returned orders should be sent to THE COMPANY address, as indicated in Condition 1.
The User shall meet dispatch costs for return of products in the event of exercising withdrawal right.
(ii) Return of faulty products
Without detriment to any other rights that may be applicable, the User shall have the right to reimbursement of the price of faulty products or of products delivered that do not correspond to the order placed by the User.
Alternatively to the above, the User shall have the right to claim an identical product, in perfect condition, and for it to be delivered to the same.
In the event of returning faulty products or products that do not correspond with the order to THE COMPANY, on behalf of the User, THE COMPANY, through the procedure established in section (i) above, in which case, the User shall not meet the costs for the return of said products.
On the condition that the User has followed the procedure established in section (i) above and has complied with the requirements set out in this section, THE COMPANY will reimburse the price paid for any returned products that are faulty or that do not correspond to the product order placed by the User, in accordance with the provisions set out in section (iii) below.
(iii) Reimbursement of the product price to the User
On the condition that the User has followed the procedure established in this section and has complied with the requirements set out in the same, THE COMPANY will reimburse the price paid by the User corresponding to the products returned.
In the event that return is made in the exercise of the right of withdrawal of the User, as described in section (i), THE COMPANY will not pay nor shall pay the expenses and/or costs for return.
The User shall not have the right to reimbursement of the price of the products returned that are not in the same conditions as when delivered, or when the requirements set out in these General Conditions have not been met.
Partial returns of an order shall lead to reimbursement of the price corresponding to the product or products effectively returned.
THE COMPANY shall manage the order for return of the price using the payment system used by the User to acquire the products, within a period of thirty (30) days from collection of the returned order, and once THE COMPANY has checked that the products to be returned comply with the requirements set out in sections (i) and (ii) above.
Application of the return of the price in the account of the User shall depend on the bank.
THE COMPANY reserves the right to modify, at any time and with our prior notice, the presentation and set up of the Website, as well as the General Conditions.
Users shall always have these General Conditions in a visible place, freely accessible for any consultation that may be needed
Users agree to read these General Conditions carefully whenever accessing the Website store.
In any case, acceptance of the General Conditions shall be a prior and essential step to contracting any product available on the Website.
All communications between THE COMPANY and the User regarding these General Conditions or the acquisition of products on the Website shall be made in writing and in accordance with the communication procedures established in these General Conditions for each case in particular.
For any other cases not expressly regulated by these General Conditions, any communications that the User may intend to send to THE COMPANY shall be addressed to THE COMPANY management as indicated in the First Condition, and shall be done so in writing using the system that makes it possible to accredit the content and reception by THE COMPANY for the corresponding communication.
These General Conditions and the Legal Notice constitute the express and sole wish of THE COMPANY and the User in relation to its object, and invalidates and replaces any other agreement or contract, verbal or in writing, previously reached by the parties.
In the event of any Clause in these General Conditions being declared null and void, removal or replacement of the same shall be applied.
In any case, said statement of nullity shall not affect the validity of the other provisions contained in these General Conditions.
These General Conditions are governed by and interpreted in accordance with Spanish law.
In the event of any type of discrepancy or claim occurring between the parties regarding fulfilment or the content of these General Conditions, the parties agree to be subject to the decision on the matter given by the competent Courts and Tribunals in accordance with the applicable law.